Terms & Conditions

Welcome to LMAOS.co.uk.

It is important to read these Terms and Conditions carefully before buying goods from our website. By placing an order from this website you have read and agree to the Terms and Conditions set out below.

References in these Terms and Conditions to “we”, “us” and “LMA OS” are to LMAOSUK Ltd, Registered in the UK, company number 9507191, registered Head Office address: 11 Biscayne Avenue, Canary Wharf, London, E14 9AY.

We reserve the right to change these Terms and Conditions at any time and any such change will be effective once published on the website and consequently will apply to all new orders.

If you have any questions about any aspects of our website please email us at [email protected]

Product Availability

Our e-commerce platform is operated as an online platform/shop only. The products are supplied by global designers around the world and are subject to availability. If a product becomes out of stock at a time as acknowledged by the designer when we receive the order, we will inform you and ask whether you would like an exchange or a refund.

Customs Tax

Your order may be subject to customs taxes or duties even if your delivery address is within the UK as our designers are globally located. We do not take responsibility for the cost of these charges.

Product Descriptions

The colours shown on our website will vary depending on a range of factors including your computer screen and display settings.

We take reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been miss-published, including prices and promotions.

Discounts and Promotions

Prices are inclusive of VAT. Our registered VAT number is 270 654 012.

Please note, discounts cannot be applied after you have made your purchase. To claim your discount please make sure you enter your discount at checkout, we cannot refund your discount amount in retrospect after you have made your purchase.

Furthermore, they cannot be used in conjunction with any other promotional code or offers, and must be redeemed by the date published, if provided.

Intellectual Property

You acknowledge that all copyright, trade marks, and other intellectual property rights in and relating to our site and our products are owned by, or exclusively licensed to, us. No-one may copy, distribute, show in public or create any derivative work from any of the material which is found on our site unless properly licensed to do so by us.

Privacy Policy

We ask you to supply the following information during the ordering process:

Your name, billing address, shipping address, email address, telephone number and credit or debit card details. There is also a ‘newsletter’ on the site which you are able to sign-up to for regular updates on news, sales, special offers etc. We ask you to supply your name and email address.

We use this information for the following purposes:

To send you the product that you have bought, to charge you for the product, to send email or conventional mail to you, to let you know by email of new products or services, to perform statistical analyses of our site and customer profiles.

In addition we employ website cookies to recognise users and to track individual shopping carts through the ordering process.

We do not, under any circumstances provide email addresses to any third party, share the information we track on this site, in any form, with advertisers or other parties, release personal information about any individual visitors.

At your request we will remove you from our newsletter. Please click on the ‘unsubscribe’ link at the foot of the email and follow the prompts to do so.

We do not store credit or debit card information.

Please note we are not responsible for the content or the privacy policies of web sites to which this site may link.

Distance Selling

If you are based in the EU under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order with us provided you give us written notice. Notice can be given any time after your order has been placed, up until 14 working days from the day after you receive you order. Notice of cancellation under the DSRs must be given by emailing to: [email protected] with your order reference number and related information.

For orders cancelled under the DSRs, we will issue you with a full refund. However, you will need to return the entire order to us by secure means to ensure it reaches us in good condition, at your own cost. All items must be returned unused and in their original condition. For hygiene reasons, jewellery and underwear products are not returnable. Personalised products are not returnable unless faulty.

Returning address will be provided with each order. As we are an e-commerce platform for global brands, You may be charged with different fees, taxes and postages.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

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